At The Ainsty, training our team is very important to us as they are vital to maintaining an excellent customer experience.
Many of our staff have been trained or are being trained by Smart Training. We believe in on-going training that benefits both the individual and the customer experience.

We are also extremely privileged to have 'Trainer of the Year', two years running, Daniel Pettigrew training our team.
Look at his website at; http://www.dptraining.info

We are also very proud to have on board 8 personal license holders, meaning there will be always at least one person onsite with knowledge of the Licensing Act 2003.

We also have a lot of training through the BIIAB as we are an approved training centre with the BII (British Institute of Inn keeping).



We also train our staff through Diageo, the world's leading premium drinks business. The Diageo ESP course teaches our team about the consistent perfect pour, which we are very proud to maintain at The Ainsty, plus excellent product knowledge.


Awards and Accolades

2007 Award for Excellence in Bar & Fridge Merchandising.
2007 - 08 The Ainsty becomes and accredited BII training centre.
2008 Award for Excellence in Line Cleaning and Cellar Management.
2008 Runner-up in Punch Taverns "In Bloom" competition.
2008 The Ainsty become Cask Marque accredited with full marks.
2008 The Ainsty becomes a flagship pub for Pernod-Ricard.
2010 Highest Operations award for Sport from Punch Taverns.

Qualifications

	Wendi Hyde GBII - BII Graduate. NCPLH Licence Holder. MLR Graduate. NVQ Level 3 in Hospitality Supervision. Cellar Quality. Healthy & Safety Award. Intermediate Food Hygiene. 'Profit Through course. Finance'
	Dave Hyde - NCPLH Licence Holder. Beer & Cellar Quality. Diageo: Every Serve Perfect training module. 'Profit Through Quality', ' Profit Through Finance', 'Profit Through Beer' and 'Profit through quality' and 'Profit through Sport' training modules.
	Adele Grice - NCPLH Licence Holder. Advanced Certificate in Managed Hospitality. Diageo; Every Serve Perfect trained. NVQ Level 3 in Hospitality Supervision. NVQ Level 3 in Management. Emergency First Aider. Cellar Quality. 'Profit through quality', 'Profit through Beer' and 'Profit through Sport' training modules. Cask Ale quality trained. Physical Intervention Course. Profit through finance' course.
	Caroline Wilson - NCPLH License holder. NVQ Level 2 Hospitality; Food & Drink. Diageo: Every Serve Perfect training module.  In-house Fire Training. BIIAB Level 1 Award in Responsible Alcohol Retailing.
	Gareth Fisher - BIIAB Level 1 Award in Responsible Alcohol Retailing.
	Sam Bibby - BIIAB Level 1 Award in Responsible Alcohol Retailing.
	Emily Smith - BIIAB Level 1 Award in Responsible Alcohol Retailing. In-house fire training. NCPLH License qualified.
	Joe Turner - NCPLH License holder. BIIAB Level 1 Award in Responsible Alcohol Retailing.